Steel Drip Coffee Kettle Percolator
Description
Color: Green,White,Black
Material: Stainless Steel,Wood
Capacity: 550ml,850ml
Size: 23*14cm(9.06*5.51in),11.5*13cm(4.53*5.12in)
Package Includes: 1pc Goose Neck Coffee Pot [Material] This drip coffee kettle is made from stainless steel, has an easy to pour, with an ergonomic easy to hold handle. Teapot body is embalmed, easy to clean and more durable.
[Solid Wood Handle] Gooseneck pour over coffee kettle with solid wood handle, non slip and anti scalding, ergonomic and comfortable to hold.
[Gooseneck Spout] S curve gooseneck and easy to helps you take full control over the amount and speed of water flow, keeping a consistent and steady pouring.
[Modern]:Coffee drip pot with large size, exquisite design, suitable for home, office, cafe ,coffee shop or camping outdoor etc.
[Application]: Pour over coffee kettle is especially suitable for home/office use, a great gift for coffee drip lovers. suitable for home or indoor use, but also easy to use and carry around, you coffee when camping outdoors.
🚚 Processing Time
Ships in 1-3 business days • Pre-order items marked on product pages
🌍 Free Worldwide Shipping
All orders covered (excludes oversized/custom items)
📅 Delivery Timeline
5-7 business days (shipped from China • Customs may affect)
❗ Key Notes
- Address changes within 24h of order
- Import duties recipient's responsibility
- Report issues within 7 days with evidence
🔄 30-Day Returns
Unused items in original packaging with proof of purchase
🚚 Return Shipping
• You pay for buyer's remorse returns
• We cover defects/wrong items
⏱️ Easy Process
- Email support@burrnova.com with:
- Get approval in 2 business days
💸 Refunds Issued
Within 24h of approval (bank processing varies)
❗ Key Exclusions
• No unauthorized returns
• Warranty (12 months) excludes accidental damage
❶ Where to Buy Safely?
» Official store only: burrnova.com
(Avoid counterfeits • Global shipping)
❷ Payment Methods
✅ Visa, Mastercard, Amex, Discover
✅ PayPal
❸ Track My Order
» Use tracking # from email or
Login to Account
(24h shipment confirmation)
❹ Warranty Claims
» 2-year coverage ✖️ Accidental damage
✉️ Email: support@burrnova.com + order proof
(48h response)
📌 Need More Help?
Returns Policy • Grinder Cleaning Guide • Bulk Orders
Full FAQ Center
What is Burrnova?
Burrnova is a brand dedicated to professional-grade coffee grinding technology, committed to providing high-performance, durable, and aesthetically designed grinding equipment for home users and baristas. Our mission is to unlock the full flavor potential of every cup of coffee.
What are the key features of Burrnova coffee grinders?
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Precision Grinding: Equipped with high-hardness alloy burrs for uniform grind consistency.
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Quiet Operation: Low-noise motor, ideal for home or café environments.
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Adjustable Settings: Supports multiple grind settings, from espresso-fine to pour-over coarse.
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Long-Lasting Durability: Built with industrial-grade materials for sustained performance.
Where can I buy a Burrnova grinder?
You can purchase authentic Burrnova grinders through:
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Official Store: www.burrnova.com
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Authorized Dealers: Contact us for nearby purchasing options (Email: support@burrnova.com).
👉 Purchasing & Orders
How do I track my order?
Log in to your account on our website or use the tracking number from your shipping confirmation email. For assistance, contact: support@burrnova.com.
What payment methods do you accept?
We accept:
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Credit Cards (Visa, Mastercard, American Express, Discover)
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PayPal
Can I modify or cancel my order after placing it?
Orders are processed quickly. If you need changes or cancellations, email us immediately at support@burrnova.com (subject to actual processing status).
👉 Usage & Maintenance
How do I clean the grinder?
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Unplug the grinder and disassemble the burr set.
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Use a dedicated brush to remove coffee residue—avoid washing the burrs with water.
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Regularly lubricate bearings with food-grade lubricant (see the user manual).
What should I do if the grinder jams?
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Turn off and unplug the grinder.
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Rotate the adjustment dial counterclockwise to release pressure, then clear any clogged grounds.
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If the issue persists, contact customer support.
How long do the burrs last?
Under normal use, the burrs can grind 500–800kg of coffee beans, depending on bean hardness and frequency of use.
👉 Warranty & Support
What is the warranty period?
Burrnova offers a 2-year limited warranty (excluding accidental damage). Proof of purchase is required.
How do I request warranty service or repairs?
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Email support@burrnova.com with:
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Order number / Proof of purchase
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Description of the issue + photos/videos
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Our team will respond within 48 hours with next steps.
How does warranty work for international customers?
Contact us to arrange shipping to an authorized service center (international shipping and customs fees apply).
👉 Business & Partnerships
How can I become a dealer?
We welcome partnerships with coffee equipment retailers and cafés! Email support@burrnova.com with:
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Company profile and location
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Existing sales channels or case studies
Are there bulk purchase discounts?
Yes! Orders of 10+ units qualify for exclusive discounts. Contact our sales team for details.
👉 Other Questions
How can I contact customer support?
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Email: support@burrnova.com (response within 24–48 hours)
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Social Media: @BurrnovaOfficial (Instagram/Facebook)
Where can I find tutorial videos?
Visit our Support Center or YouTube channel for guides.
Note: If your question isn’t answered here, feel free to reach out—we’re happy to help!
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